PERSONALLY IDENTIFIABLE INFORMATION
We may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to any newsletter, fill our a form, and , in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will c collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply this information, except that it may prevent them from engaging in certain Site-related activities.
NON-PERSONALLY IDENTIFIABLE INFORMATION
We may collect non-personally identifiable information about Users whenever they interact with our Site. Non-personally identifiable information may include the browser's name, the type of computer and technical information about Users' means of connection to our Site, such as operating system and the Internet Service Provider utilised and other similar information.
WEB BROWSER COOKIES
HOW WE USE COLLECTED INFORMATION
EXS IT Services Ltd may collect and use Users' personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalise customer experience
We may use information in the aggregate to understand how our Users, as a group, use the services and resources provide on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To send periodic emails
We may use the email address to respond to Users' inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related products or service information, etc. If, at any time, the User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.
SHARING OF PERSONAL INFORMATION
We do not, and never will, sell, trade or rent Users' personally identifiable information to others. We may share generic aggregated demographic information, not linked to any personally identifiable information, regarding visitors and users with trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us to operate our business and the Site or administer services on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
THIRD PARTY WEBSITES
Users may find other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
ENQUIRY AND CONTACT FORM
Our website has an SSL – Secure Sockets Layer – SSL provides a secure channel between two machines or devices operating over the internet or an internal network, for instance, SSL is used to secure communication between a web browser and a web server. This turns a website’s address from HTTP to HTTPS, the ‘S’ denoting ‘security’. When data is sent or posted through a browser using HTTPS, SSL ensures that such information is encrypted and secure from interception.
Personal details are not stored in the website’s SQL databases, unless stored encrypted.
We do not use pre-ticked boxes to automatically sign you, the enquirer, up to a newsletter.
CHANGES TO THE POLICY
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
In accordance with Section 17 of the General Data Protection Regulations 2018, EXS IT Services Ltd will accept verbal or written requests for the erasure of any personal details we might hold on any Users. We undertake to fulfil requests within one month.