Privacy Policy

This privacy policy governs the manner in which EXS IT Services collects, uses, maintains and discloses information collected from users (each, a "User") of the EXS IT Services Ltd website ("Site"). This privacy policy applies to the Site and all products and services offered by EXS IT Services Ltd.

PERSONALLY IDENTIFIABLE INFORMATION

We may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to any newsletter, fill our a form, and , in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will c collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply this information, except that it may prevent them from engaging in certain Site-related activities.

NON-PERSONALLY IDENTIFIABLE INFORMATION

 

We may collect non-personally identifiable information about Users whenever they interact with our Site. Non-personally identifiable information may include the browser's name, the type of computer and technical information about Users' means of connection to our Site, such as operating system and the Internet Service Provider utilised and other similar information.

 

WEB BROWSER COOKIES

 

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users my choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function correctly.

 

HOW WE USE COLLECTED INFORMATION

 

EXS IT Services Ltd may collect and use Users' personal information for the following purposes:

To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

- To personalise customer experience

We may use information in the aggregate to understand how our Users, as a group, use the services and resources provide on our Site.

- To improve our Site

We may use feedback you provide to improve our products and services.

- To send periodic emails

We may use the email address to respond to Users' inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related products or service information, etc. If, at any time, the User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.

HOW WE PROTECT YOUR INFORMATION

 

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.

SHARING OF PERSONAL INFORMATION

 

We do not, and never will, sell, trade or rent Users' personally identifiable information to others. We may share generic aggregated demographic information, not linked to any personally identifiable information, regarding visitors and users with trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us to operate our business and the Site or administer services on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

THIRD PARTY WEBSITES

 

Users may find other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

ENQUIRY AND CONTACT FORM

 

Our website has an SSL – Secure Sockets Layer – SSL provides a secure channel between two machines or devices operating over the internet or an internal network, for instance, SSL is used to secure communication between a web browser and a web server. This turns a website’s address from HTTP to HTTPS, the ‘S’ denoting ‘security’. When data is sent or posted through a browser using HTTPS, SSL ensures that such information is encrypted and secure from interception.

Personal details are not stored in the website’s SQL databases, unless stored encrypted.

We do not use pre-ticked boxes to automatically sign you, the enquirer, up to a newsletter.

CHANGES TO THE POLICY

 

EXS IT Services Ltd has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

ERASURE

 

In accordance with Section 17 of the General Data Protection Regulations 2018, EXS IT Services Ltd will accept verbal or written requests for the erasure of any personal details we might hold on any Users. We undertake to fulfil requests within one month.

CONTACTING US

 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: webmaster@exs.co.uk

 

Cecil Francis Business Park, 8 Bear Lane, Pinchbeck, Lincolnshire, United Kingdom  PE11 3XA     www.exs.co.uk     sales@exs.co.uk     Telephone: 01775 233 101

© EXS IT Services Ltd.  2019 All Rights Reserved

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