IP Telephony (VoIP)


At its simplest, VoIP allows its users to make and receive telephone calls through the internet; it digitises the voice signal, which travels over the internet, and when this information arrives at its destination, converts it back. With VoIP users can make and receive calls in the UK and worldwide through the web, this in turn:

  • Reduces operating costs

  • Allows for a quick start with little or no capital outlay

  • Enables cost-effective working from home or teleworking

  • Using VoIP phone systems allows you to multi-task with the most tech-savvy devices, allowing you to be the most productive you can be.


Suppose you are on a call within a queue. While you are waiting, you can strategise your approach to client calls you have missed as you read voicemail-to-text transcriptions which are sent directly to your email inbox.

In another case, you can forward messages and voicemail easily - If you receive an important message in a voicemail, you can forward that voicemail to other people at the click of a button.

These useful features and many more are available with VoIP phone systems and because the service always goes with you, the features you find helpful can be added or subtracted with ease. In short, VoIP telephone systems grow with your business.

Cecil Francis Business Park, 8 Bear Lane, Pinchbeck, Lincolnshire, United Kingdom  PE11 3XA     www.exs.co.uk     sales@exs.co.uk     Telephone: 01775 233 101

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